Agencies don't lose deals on price.
They lose them on silence.
Every branch runs on speed and follow-up. Both break the moment the phones get busy, the negotiator is out on viewings, or the clock hits six.
of enquiries arrive when you're closed
Evenings and weekends. Most get a reply the next working day — industry mystery-shopping finds roughly half never get one at all.
better conversion inside five minutes
Speed-to-lead is the single biggest revenue lever in agency. The industry average response is measured in hours.
agreed sales fall through
Slow progression, no updates and late surprises across a 20-week crawl to completion. Roughly £1bn a year, wasted.
From the first enquiry to the keys
Other software records what your team did. Al does the work — and hands you the moments that need a human.
Enquiry lands
Portal, website, email or WhatsApp — matched to the property and the person in seconds.
Al replies
Accurate answers from your verified listing facts. Never a guess, never a brochure paste.
Qualified
Position, funding, timescales — captured naturally in conversation, not on a form.
Viewing booked
Straight into the diary with reminders to buyer and vendor. Video tour first, if you like.
Chased & reported
24-hour feedback, second-viewing nudges, and a weekly vendor report that writes itself.
Offer → completion
Every offer relayed in writing, then the sale progressed to exchange and keys.
Three engines. One agency brain.
Never miss another buyer
- Instant replies on every channel, 24/7
- Natural qualification: position, funding, chain
- Viewings booked into your diary
- 24-hour feedback chase, every time
- Weekly vendor reports, written for you
- Offers captured verbatim and relayed in writing
Get paid sooner
- Memorandum issued to all four parties
- Solicitors, brokers and buyers chased on schedule
- Polite → firm → escalate to a human
- Milestones evidenced, never assumed
- Chain intelligence and risk flags early
- Buyer and seller updated in plain English
Win the next instruction
- New listings, price cuts and stale stock, watched
- Old valuations resurfaced at the right moment
- Applicant matching that explains itself
- Compliant, targeted vendor outreach
- Your morning brief, ranked by value
- Commission at risk, before it's at risk
Al never guesses.
That's the whole product.
An AI that invents an answer about someone's home is worse than no AI at all. Al answers only from facts you have verified. Anything it doesn't know becomes a task for your team — and it says so, honestly, to the buyer.
Every conversation opens by saying it's your agency's AI assistant, with a human one tap away.
No invented urgency. No phantom rival buyers. No guessed service charge.
Captured word-for-word, put to the vendor promptly, confirmed in writing to both sides.
Every message, decision and status change logged with its evidence and timestamp.
Your CRM records the work.
Al does it.
We don't replace your case-management system. We sit alongside it and take on the jobs nobody has time to do properly.
| Capability | Traditional CRM | CRM with AI add-ons | Agent Legend |
|---|---|---|---|
| Stores your properties and contacts | Works with yours | ||
| Writes property descriptions | — | ||
| Answers a buyer enquiry at 9pm | — | — | |
| Qualifies the buyer in conversation | — | — | |
| Books the viewing without a human | — | Partly | |
| Chases feedback 24 hours later | — | — | |
| Writes and sends the vendor's weekly report | — | — | |
| Relays every offer in writing, same day | — | — | |
| Chases solicitors through to exchange | — | — | |
| Publishes its pricing | — | — |